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Tricia88

Is there a way to retrieve old emails from my hotmail account, which was unused for a few years?

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A. User

Is there a way to retrieve old emails from my hotmail account, which was unused for a few years?

Hi Tricia,

1. IF your account was unused for a few years Inactivity would apply.

To keep your Outlook.com account active you must sign in to the account at least once every 365 days.

After 365 days of inactivity, your email will be deleted and cannot be recovered.

After 2 years of inactivity, your Microsoft account will be deleted and cannot be recovered.

2. Have you a Back up of all your important email data that you can access?

If your data is important it is prudent to back it up, especially if it is in the cloud and not under your control.

When you signed up for the email account there was (in the fine print) the Terms of use which clearly said that the user is responsible for the data and not Microsoft.

Backing up your important Outlook.com email data

Unless you have a back up made of the important email data it will be unlikely that you will be able to retrieve anything.

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Hello! Are you trying to recover or access your Microsoft Account?

Is there a way to retrieve old emails from my hotmail account, which was unused for a few years?

Replies (5)

Question Info

Is there a way to retrieve old emails from my hotmail account, which was unused for a few years?

Replies (5) 

Question Info

Replies (5)