Inactive Account

Hello there,

I think my account is not only marked inactive, but also already deleted. I do not really need the emails on this account, the problem is that this email is associated with other online platforms.

Now the major problem here is that it uses the domain "@hotmail.de" and I cannot recreate a ".de" email address.

Can someone please help me on how to recover this email address?

Regards

Emir

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Answer
Answer

Hi,

1. To keep your Outlook.com account active you must sign in to the account at least once every 365 days.

After 365 days of inactivity, your email will be deleted and cannot be recovered.

After 5 years of inactivity, your Microsoft account will be deleted and cannot be recovered.

Inactivity

You can read more in the new Microsoft service agreement  here

2. Once an account is closed (for whatever reason) the data is purged.  
The email address is placed in a suspended state for 60 days.  
At the end of that time anyone may be able to create a new account or an alias using the same email address.

As far as I am aware Microsoft / the system is only allowing Outlook.com /hotmail.com addresses.

Microsoft MVP.
Windows Consumer Apps,
Windows Experience,
Windows Insider.

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Question Info


Last updated September 7, 2021 Views 11,090 Applies to: