How do i get my emails from 2015?

Original Title: access to emails from 2015

i upgraded to windows 10 and now my emails only go back to the start of 2016, how do i get my emails from 2015? am logged into the account everyday so it cannot be inactive. 

Hi,

Thank you for posting the query on Microsoft Community. I am sorry to know that you are facing issues with Outlook.com

To guide you in the right direction, I need more information from you by answering the following questions:

  • Are you referring to Outlook.com?

  • If yes, then how are you trying to access Outlook.com?  Is it through Web or App?

  • If app, then which app/Mail client are you referring to? Is it Office Outlook, Windows Live Mail, Windows Mail App or any other third party app?

Your reply is very important for us to ensure a proper resolution.

Please get back to us with the above information to assist you accordingly.

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Last updated April 15, 2021 Views 398 Applies to: