Hello! I have not accessed my old Hotmail account in some time. Now I need to, but Hotmail takes me to a new, empty Outlook account instead. Googling tells me I should sign in to Hotmail with my old e-mail address and password, but I cannot find an
option in Outlook to do that. Everything I try just keeps taking me to the new, empty account. How do I get back to the old one? How do I get to an Outlook/Hotmail login screen that does not take me to my new, now apparently the default account?
In case anyone else has the same issue, and finds this thread--I have the answer. While I can't log in to the old account (there is no login screen that comes up except the one for the new account), once I'm logged in to the new account, I CAN link the
old account to it. Just follow the prompts for adding another e-mail account, and put in your old account e-mail. I put mine in a new personal folder, and presto! Well, not quite--I have thousands of old e-mails in that account, so the transfer took a while.
But they're all there now!
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* Added in December 2019.
* Additional info on adding/linking an account.
Cog icon > View all outlook settings > Sync email > Other email accounts > enter Name, Address & Password. With a Hotmail/outlook.com account you will probably not have to enter POP/IMAP settings.