My rules on outlook.com seem to have stopped working some time last year.
To try fix the problem, I have:
- deleted all my blocked and safe senders
- deleted all rules and recreated just a few
- My junk filtering is set to exclusive
Even when I did all the above, the *now empty* rules and filtering are being completely ignored. The same old (broken) sorting rules are still being applied - even though they have all been deleted.
I have created a few sample rules (move all emails from ebay.co.uk with "order confirmed" in the subject to my inbox for example); they too are being ignored. They are just staying in my Junk folder, even if I mark as safe.