Outlook.com to Zoho Migration

I am attempting to migrate a customer domain from Outlook.com to Zoho.  When I attempt the migration on Zoho, an error appears on the zoho side that Outlook.com has blocked the ID and password.  I've set up Outlook.com to allow for POP services which should be all that is required.  Is there some other security measure in place that will not allow for the migration of my email over to Zoho?

Alternatively, is it possible to have someone at Outlook.com (MS) to allow for this migration to take place or are there alternatives to getting my emails from Outlook.com into Zoho?


Hi Adam,

Thank You for posting in Microsoft Communities.

As per your description I understand that you are unable to migrate information from Outlook.com to Zoho account.

Please reply to the following questions:

  1. How do you access you Outlook.com account? Do you use any e-mail client like Outlook 2010 or Windows Live Mail?
  2. Are you using an e-mail program to access Zoho e-mails:

For reference, I suggest you to follow the information in the link below:



Please do reply for the above question that will help us to get an appropriate resolution for this issue.

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Question Info

Last updated October 22, 2019 Views 316 Applies to: