outlook android app Error Connection Failed

I am having problems accessing my email via the Outlook app on my android. Even reinstalling the account does not help to solve "Error connection failed". This error pops up when checking mail or even when opening mail. Can you help me?
Answer
Answer

Hi Lisa-Bzy,

Thank you for waiting. I'm glad to inform you that our Support Specialist made some adjustments to your account. Proceed to reconfigure (remove then re-add) your acount on your mobile device to sync the changes made.

Let us know immeditately if the problem persists.

 

Regards,
Raymond

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Answer
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Hi MathewAtkins,

 

Thank you for waiting. I’m glad to inform you that the necessary adjustments have been made to your account. Please proceed to remove then re-add your account on your phone again to sync the changes made.

 

Let us know immediately in case the problem persists.

Regards,
Raymond

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Last updated February 15, 2020 Views 5,376 Applies to: