dj.aus

Can't sync Outlook App account 2016 Post Nov 1 2016 0x85010017

I have not been able to sync one of my two email accounts in Outlook and the Windows Mail app.

My live.com accounts syncs OK.

My custom domain account doesn't. I can log on to outlook.com and read my mail for this account but not in Outlook or the Mail app.

I have checked my domain alias and it IS Primary.

This problem occurs on several machines, including a Windows 10 phone.

Two are on Windows 10 Insider Fast track. One desktop is not.

I have created/recreated the account in the Mail app.

When I try to sync it I get:

Something went wrong

We can't sync with m.Hotmail.com at the moment. Wait a while, then try again.

Error 0x85010017

Note: Server Settings in Outlook app is eas.outlook.com

I am loathe to delete the account in Outlook app and recreate as I might loose my mail history.

This is a desperate issue as this account is the one I use for such things as my MVP and OEM communications with Microsoft.

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Replies (2)

dj.aus

Note: Tried to update this post (edit) but .. "Oops it failed" ???????????????

Was trying to fix hotmail spelling and add following:

Note that the Server in Outlook app is eas.outlook.com

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A. User

I've been waiting for months hoping that Microsoft resolved this problem. Accessing outlook.com is also very very slow. I am considering migrating to Google Apps now.