Cant sign in to my msn email account

Cant get into my email. Every time I try to sign in I get the following message ?? I use my account for my business what am I supposed to do now ?? This is an 

a *** Email address is removed for privacy *** account. Please advise.  

Sorry, there seems to be a problem with Outlook.com right now

If you continue to have this problem, please report it to Microsoft.

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Having same problem with my hotmail account in the Kansas City area.  Has been going on for an hour or more and get the same message about reporting it to Microsoft.

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I am having the exact same problem with my MSN account in the Kansas City area.  I use this account for business, as well, and it is VERY frustrating.  Please advise.

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I got into my account, but I had to create a new password. I went through the steps having another email where a link was sent for me to change my password. Once I did it I was able to get into my account. Do not know whats going on ?

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This issue seems to be resolved at least for the moment....I was experiencing it as well.

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Hi Everyone,

Thank you for posting your concern here in Microsoft Community Forum. I understand how important it is for you to access your Microsoft account. Let me assist you with your concern.

If you're still having issues with signing in to your Microsoft account, I suggest that you check the status of your account by going to https://status.live.com then let us know if all the status are running normally.

In addition, please provide us the affected email address in the private message I created so we can further investigate your concern.

Note: Please sign-in to this website in order to see the Private Message tab where you can provide the email account. We also need you to reply back to this post if you already provided the information on the private data area. This will help facilitate our actions regarding your issue.


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cannot send or receive email from my msn email account.  I am using Windows live mail to read my emails on different email account.  The other email accounts (not MSN) are all working.

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Hi Kck_msn,

Thank you for letting us know that your account cannot send and receive. Let me assist you on this.

To further investigate the issue and to know the root cause for not being able to send and receive emails of your account, we will be needing some information which are essential in the investigation process. Kindly get back to us with the following information.

 - Affected account

 - Are you having the same issue when using a web browser?

 - Do you encounter any error message when accessing your account via email client? If yes, what is the exact error message? If it is a bounce message, kindly provide the full header of it.

To get the full header message, please follow the steps below.

1. Go to your inbox. 
2. Hover your mouse pointer on the failed email message you receive then right click on it. 
3. Select View Message Source A window should pop-up with the Message Source. 

Note: For security purposes, please post the account information on the private message area I have provided above your post. You also need to login to this Forum to view the private message link.

We are looking forward to your response on this matter.

Regards,

Christina

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cannot get into my email account from hot mail and I had stored on the system, I need to tranferred to my current email account.  I have some reports and bills stored on this screen.  When I log on and put in my system passwork and hit msn mail the buttlefly would come up and take me to the msn login. then I could get the my in box.  It will not left me get to it.  It is a blank white scree.  Help me i need the reports from stored screen the 2nd page of the email box.

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I have experienced this same issue, but after waiting for a few hours or so, the problem went away.  Is this problem persisting?

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I am having the exact same problem with my MSN account in the Kansas City area.  I use this account for business, as well, and it is VERY frustrating.  Please advise.

I am having the same problem. Somehow it seems that outlook has gotten rid of the whole msn email account.

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Last updated May 29, 2020 Views 16,509 Applies to: