Can't login to Mail?

Ive been having sync issues with outlook.com and mail. Ive deleted and reinstalled outlook and the same with Mail on my apple iphone 7 and mail keeps redirecting me to "sign in" with email and password to microsoft? 
Hi SarahParker2

Thanks for reaching out! My name is Dane and i'm an Independent Advisor and a Microsoft user like you.

Are you able to log in to the website outlook.com without a problem ? This is just happening on the app ? Just to clarify also, you've used both outlook app and mail app on the phone ?

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Hi Dane,

it's let me login now! It still won't sync with outlook.com app. Yes i use both Mail app and Outlook.

Sarah :)

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I see, are you logged in on the outlook app but it's just not syncing emails ?

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Please let me know how to fill out a recovery form.
Where Can I find?

Because since I got unusual activity message, I changed PW of my Hotmail many times,  but still keeps saying "Help us Secure your account" cannot login to Hotmail.

I try to login with other 3 devices, no luck.

Please let me know.

 BTW this is my second Hotmail account.

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on my Lenovo Laptop PC, I don't use on my smart phone.

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Last updated November 15, 2023 Views 93 Applies to: