How can I create a brand new email address and remove the existing mess of accounts?

I had a Live account and later created a Hotmail account (which I rarely if ever used!). I have a Microsoft ID.

My main email provided is BT (UK) and due to problems they've created by replacing their BTYahoo mail with BT mail, I need to get away to regain my sanity.

When I was migrated to the new BT mail, I created an new account - this has a 'cryptic' name as my old, traditional ID (*** Email address is removed for privacy ***) was attracting too much spam/phishing.

I went to my Outlook account, added both old and new BT addresses and imported my mail.

But what I desperately want to do is to set up *** Email address is removed for privacy *** ID. I will then import my BT emails and begin the huge job of telling everyone that I have a new email address. I will then also have to change my email address on about 70 sites on which I have an account/Log-in ID. After this I will monitor the BT In boxes to check who's still emailing me there and sort that out.

So, to recap, I want to create a brand-new Outlook account as the starting point.

But when I go to to start afresh via 'Start Up Now' it automatically takes me to my current, mixed-up Outlook account.

What should I do? I suppose I could close my Outlook account and then start over with a new name - is this the only route, please?


Login to your account.

Click on your name/picture in the top right corner.

Sign out.

Create the new account.

You can login to several accounts at one time.

In Internet Explorer, click the New tab.

Click Start InPrivate Browsing.

Go to and login.

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Question Info

Last updated May 25, 2020 Views 2,511 Applies to: