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JOHNPHILIP1

Btconnect and outlook

I've just installed outlook. I cannot send or receive emails using my btconnect email address.

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Ms.Kates

Independent Advisor

Hi JOHNPHILIP1!

Thank you for participating in the Microsoft Community. I'm Kates, an Outlook.com user and an Independent Advisor. I'm sorry to hear that you're not able to send and receive emails with your Outlook. Let me see what works for you.

I'm assuming you're setting up your BT Email account with an Outlook program. In most cases, send/receive issues may have something to do with your Email account settings. How did you configure your account, are you using POP, IMAP, or Exchange?

You may check this article to check if you've used the correct configuration:
https://www.e-mailsettings.com/outlook/bt-inter...

Reference article: https://support.office.com/en-us/article/I-can-...

Hope that helps.

All the best,
Kates

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JOHNPHILIP1

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Do you work on behalf of or for Microsoft support?

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Question Info

Last updated May 10, 2023 Views 1,742 Applies to:

Btconnect and outlook

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