How long does it take for a password reset to take effect?

As the title states, I have reset the password on a account from the domain control panel, and the user still cannot log in. How long does the password reset take to be in effect?


Hi Matt,

I'll be happy to assist you with your issue regarding your user still cannot access the account after you have reset your password. I understand the inconvenient that this issue has caused you. Please be informed that the password reset will immediately take effect. You can advice your user to refer to the article below and asked to follow the instructions given in the thread as it may help them gain access to their account.

I cannot sign into my account. What can I do to solve this issue?

For additional query, feel free to post your questions and we will be glad to help.

Thank you.

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Question Info

Last updated May 25, 2021 Views 7,344 Applies to: