When using Outlook / Hotmail Email and Click on email - Links do not open - Completely blocked - Is this a new Outlook encryption problem?

When using Outlook / Hotmail I can click on emails but links do not open up - I can see photo of 1st page of link but when I click on it - it does not open. It appears to be blocked. I deleted history / cache. Ran Malware. Turned off and back on. Does this have something to do with a Recent Outlook Encryption change? I am completely unable to access my emails. I can open all websites when not in Outlook / Hotmail.

|

Hi sterl(2),

Good day. Thank for posting in the community.

 

We've received your query, and you can expect to receive response from one of our community moderators accordingly.

 

At this point, we appreciate your patience and cooperation. Thank you.

 

Sincerely,

Community moderator

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Dear sterl(2),

Thanks for using Microsoft products and posting in the community.

Sorry to hear that you are having problems with outlook not opening links.

Let me ask a few questions:

  • Can you tell me if this question was sent after you updated your outlook?

Please let us know the current version.

What version of Outlook do I have? - Microsoft Support

  • If you go directly to outlook.live.com will your link open correctly?

  • Does it report an error when you click on the link?

 

The above questions can help you analyze and solve the problem.

In the meantime, you can also talk to the support team trough outlook.

Contact support within Outlook for Mac - Microsoft Support

We look forward to your reply.

Best Regards,

Peter.Y-MSFT | Microsoft Community Support Specialist

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated May 15, 2024 Views 90 Applies to: