We cannot send emails from Outlook 365 to Yahoo mail accounts!

Hi, Nurettin Selsil

Good day!

Thank you for posting to Microsoft Community. We are glad to assist.

We are looking into your situation, and we will update the thread accordingly.

Appreciate your patience and understanding and thank you for your time and cooperation.

Sincerely,

Microsoft Community Moderator.

Hi Nurettin Selsil,

Good day.

Thank you for reaching out to the Microsoft community. I am writing to follow up on this thread.

According to the description,  I have consulted your situation with my team, and I would like to share more specific information with you, in order of your certain situation, the several things can be known and checked by backend side technical support team.

As an Office 365 global admin may need to contact again our Office 365 support team on the back-end side via an open service request so they can diagnose this specific scenario through some more technical resources, if needed, they maybe collecting some different logs information for further diagnosis. They can escalate this issue to the next level of the support team after collecting logs. Since we forum moderators have limited permissions and access resources, due to this reason we are unable to collect certain detailed information in the public forum for data privacy. After diagnosing the scenario, our technical support team can provide possible information from their end.

If there is any known issue, our technical support team can provide from their backend resources.

For this standard process, here's the official document for the global admin: Get support - Microsoft 365 admin | Microsoft Learn (Online Option).

End user need to contact Office 365 global admin department in their organization to perform some standard procedure to contact technical support team.

Important note: If any organization's Office 365 Business/Business/Education subscription is from a syndicated partner or reseller, and if the global admin can't open the service request on their end, they may need to contact the reseller's support provider so they can help the global admin to open the service request on their end. after the Office 365 support team will involve in the created service request.

Your cooperation precious time is highly appreciated.

Sincerely

Vaidya Darpan

Hi Team

our outlook mails is not delivering to yahoo users

can you please resolve this issue ASAP

We are having the same issue, please resolve this as soon as possible.

If you use your own domain name, you are responsible for fixing the problem. No one will or can help you fix it. We can only point you in the right direction (if you tell us the domain name) but you will have to fix it yourself.

Same problem here, I send it to my Yahoo address and it never arrives.

same solution (read my reply above your post).

I don't see your solution, only that you ask for a domain name to help.

I found this in another thread and it's probably my problem as I'm using Godaddy:

Are you using a godaddy email account for the domain? That would be a Microsoft 365 account - if so the dns records need to be updated. I will be watching for an update.

I can't check your SPF, DMARC, DKIM records without knowing your domain name. GoDaddy has nothing to do with the problem. Mail related DNS records are the source of the problem. If those DNS records are missing or invalid, your email will be rejected. Btw I'm an email administrator. I can understand if you don't want to reveal your domain name. One thing for sure, the problem will never go away because you are responsible for fixing your own DNS records.

I can't check your SPF, DMARC, DKIM records without knowing your domain name. GoDaddy has nothing to do with the problem. Mail related DNS records are the source of the problem. If those DNS records are missing or invalid, your email will be rejected. Btw I'm an email administrator. I can understand if you don't want to reveal your domain name. One thing for sure, the problem will never go away because you are responsible for fixing your own DNS records.

The domain name is nautidiesel.com.au.

Thanks.