unable to sign into outlook account

Hi Chris, Thank you for reaching out to this forum. I'm Utkarsh and as a fellow Microsoft user, I'm here and ready to help you today. I am a user like you, this is a user forum and not Microsoft directly. If you're having trouble signing into your Outlook account, there are a few steps you can take to troubleshoot the issue: 1. Check for Unusual Sign-In Activity: Microsoft may monitor for unusual sign-in activity, so if you are traveling to a new place or using a new device, you might be asked to confirm your identity. Ensure that you follow the prompts to confirm your identity if necessary. 2. Reset Password: Try resetting the password for your work email account. 3. Try signing in from a different device or browser: If you're having trouble signing in from your own machine, try signing in from a different device or using a different web browser to see if the issue persists. 4. Clear browser cache and cookies: Clearing your browser's cache and cookies can sometimes resolve sign-in issues. This action may vary depending on the browser you're using, but generally, you can find this option in the browser's settings or preferences menu. 5. Recreate Outlook Profile: If you are experiencing issues with logging into Microsoft Exchange or opening Outlook on Windows 10, you can try recreating your Outlook profile by removing the problematic account and creating a new profile. I am NOT a Microsoft Agent/Employee. I hope this is helpful! Best Regards, Utkarsh

i still cant get or receive emails please help

please help

I had to create a new email as my old one got blocked, but has since been unblocked

but the new email I created says it does not exist I purchased something from amazon on this new account and the purchase shows on my statement so i know the email i set up works but it saying it does not exist

I have the same issue. I've changed my password. I've tried accessing from other device and because Ive changed the password and it won't accept the new one anywhere, its just made the situation a whole lot worse. Now I can't access on any device in Outlook. I can only use webmail. This lack of help is most unhelpful.

People on here can't get into their e-mail accounts on Outlook, and its not about getting into Outlook itself or MS Exchange. So why are the only instructions for gettting into Outlook. Whats the point of making a new file when you need to specifically get Outlook to work with e.g. joeblogs@****? What good is a new profile for that problem, I need to get into 'joe blog's e-mail with new password' and get blessed Outlook to work with that new password? Getting a code from my service provider didn't work either.

It all went wrong when I looked at my e-mail on my phone via Outlook for Android app. I never sign out, but it for some reason has signed me out. So I tried lots of things including below, before eventually changing the password. I then uninstalled off phone. I tried entering the new password in Outlook on the equivalent of my Joe bloggs e-mail account and now I can't access via any device that's using Outlook and nothing seems to resolve it. So I go on chat for MS. After long time with them, nothing solves the problem so they send me the link here - which seems to be nothing to do with problems logging on to a specific e-mail account in OUTLOOK. That MS agent sent me the link to here, but like if you do a search on internet its all about changing your main MS account password, even though you put in search I can't sign into my main e-mail acccount, all the helps are for changing MS main account password or user name. Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr.

*I've changed password so now Outlook won't work on ANY device for the e-mail accounts I'm trying to acccess.
*I am frequently getting you can't access this right now wait 30 minutes then you wait and try again, and then wait and try again. Still doesn't work, then you wait 7 hours and try again and it still doesn't work with new password.
*When it doesn't say you can't access it right now it says you have the wrong password and user name but its definitely the right user name and I'm sure the password is right because I can access webmail with that same password.
*You try getting code from service provider abcd efgh ijkl and put that in - still doesn't work

*You clear cache and that doens't help either
*you get here because you got sent a link by MS for problem signing into **e.g. JoeBlogs@****" email, and its all about can't access the account and suggestion you should make a new profile, but what about all the e-mails sent to your joe bloggs account? Making a new profile won't help me access joebloggs@**** via Outlook on my devices at all. Useless selection of self help and community help - basically no help at all. (well so far)

I have done all of this. Paypal recognises the information, Ebay has all my transaction , but still I cannot sign in. When I try it says I have not given enough information. Really sick of this. Lost my Husband recently & this is all getting to much. Cannoy even find a telephone number for Hotmail. I NEED HELP NOW """"""""""""""""""""""""