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Sync Services Agent has encountered a problem. This error message keeps repeating.

This message keeps popping up. Also I have old reminders that keep popping up regardless of how many times I delete them.

Heres the add'l info...

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-04-03 20:26:34 +0000
Application Name: SyncServicesAgent
Application Bundle ID: com.microsoft.SyncServicesAgent
Application Signature: MSS2
Application Version: 14.1.4.111121
Crashed Module Name: OutlookCore
Crashed Module Version: 14.1.4.111121
Crashed Module Offset: 0x0000e7c2
Blame Module Name: OutlookCore
Blame Module Version: 14.1.4.111121
Blame Module Offset: 0x0000e7c2
Application LCID: 1033
Extra app info: Reg=English Loc=0x0409
Crashed thread: 0

Suggestions on what to do?
Answer
Answer
Flagged items are considered To dos now and can slow down Outlook. Create a Smart folder for flagged items and get rid of all the old flags.

Select All Items

Follow up Flag  - Not Completed

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Answer
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Option 1) Try rebuilding your Identity.
Option 2) You might consider exporting your old reminders and select to delete after exporting if the rebuild does not fix.

Rebuild Basics:

  • Do Not Rebuild Identities with Exchange and IMAP accounts. Delete the accounts (this deletes the cache files in Outlook). Do the rebuild then add back accounts. Better yet start over in a new Identity. If the rebuild does not work then you could sync unwanted changes or deletions to your server and lose data.
  • Make sure you have plenty of free space on your drive. Make sure that you have at least three times as much hard disk space available as the current size of your Outlook identity PLUS 10% free for virtual memory.
  • Rebuilding does not fix all issues. It can make some problems worse. Even though the Database Utility will make a backup, I advise making a copy in the Finder first.
  • You can delete the rebuild version after you are satisfied with the results. This copy will be named like this: Main Identity [Backed up 1-21-2012 13.35]  

More info:

Troubleshoot Outlook (how to rebuild and repair)

How to create a new Identity or switch to a new Identity in Outlook 2011

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Last updated October 6, 2023 Views 1,373 Applies to: