Shared Mailbox Signature in Outlook

I am unable to set a default signature for sending as a shared mailbox in Outlook.  The shared mailbox is automatically added by Outlook after being created in the Office 365 Admin center.  I can send as the shared mailbox by selecting the mailbox in the "From:" field in an email draft.  However, the email still contains the signature for my personal email.  I unable to set an email signature under File -> Options -> Mail -> Signatures....  Under the "E-mail account:" drop-down selector there is no option for the shared mailbox.  Only my personal email is selectable.  

I also tried adding the shared mailbox as an e-mail account with my personal credentials but I get an error when clicking the account on the left-hand menu: "The set of folders cannot be opened.  The attempt to log on to Microsoft Exchange has failed."

Please help.  I really need a different signature for the shared mailbox and copying and pasting for each email is a hassle.

Answer
Answer

This is a poor workaround. It does not allow any kind of formatting such as inserting weblinks or selecting fonts. Not even line breaks. It is just plain text. Perhaps suitable for a disclaimer but not for an email signature.

This is really basic stuff and another example of Microsoft dropping the ball on basic usability.

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Last updated June 28, 2024 Views 19,917 Applies to: