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Outlook Top Contributor:

Don Varnau ✅

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AnitaC_3312

Print Preview not working on Outlook (Office 365) on Windows 11 for all printing devices

I just got a new computer with Windows 11 Home and installed Office 365. I have various printers defined, including Adobe PDF, HP Laser M203dw and no matter which printing device I choose, when I do print, the email just shows up blank, with multiple pages, and a little black blob in the upper left corner.

I've reinstalled the HP Printer drivers completely and also Office 365. The problem persists. I'm at a loss to fix it at this point.

The images below show an example email I try to print, and then two screen prints showing what I see on print preview for two different printing devices.

Thanks!

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Answer

Olivia - MSFT

I found it interesting that when I set the paper margins to a large number, I also had problems with the preview, so we can check that setting together, and if we can, we can start by setting that value to 0.5 to check the results.

Print options> Page Setup > Paper > Margins

If the problem persists after you set the margins to a smaller value, we can try creating a new configuration to see if the problem is caused by a corrupted configuration.

Refer to step 3 in this link for detailed steps: I can’t start Microsoft Outlook or receive the error “Cannot start Microsoft Outlook. Cannot open the Outlook Window” - Microsoft Support

Thank you for your contribution to our efforts to identify the cause of the problem and for your valuable patience and time.

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Print Preview not working on Outlook (Office 365) on Windows 11 for all printing devices

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Question Info

Print Preview not working on Outlook (Office 365) on Windows 11 for all printing devices

Replies (6) 

Question Info

Replies (6)