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Personalized Email Address for Office 365 Personal Subscription?

This help page shows a button to "Get Started" with a personalized email address through GoDaddy. That button is not showing up for me when logged in. Is that option currently available for Personal tier subscriptions?

If the button is missing but the option is available, where can I find the DNS settings to use for the domain? Every help article I've seen has been for Office 365 Business.

Hi srstone_343,

My name is Pedro. I'm an Independent Advisor trying to help.

That's not possible with a personal subscription, In order to do that you need an Office 365 Business subscription.

Regards.

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Hi Pedro,

Thanks for the response. Why does the linked help article state "As a benefit of your Office 365 Home or Office 365 Personal subscription, you can create a personalized email address that's associated with your Outlook.com mailbox."? (emphasis added)

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Sorry srstone_343, my bad. Actually, you can do it if you have Office 365 Personal or Office 365 Home.

When you select the diamond icon on the toolbar don't you see the personalized email address option? Or you see it but the get started option is no there?

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No worries. That's right. Here's a screenshot of my window:

The button was there last week. I think I clicked it to check it out, but didn't go through with purchasing a domain at the time.

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That's odd. Have you tried contacting Godaddy support?

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I have not. I suppose that's the next step.

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Last updated October 10, 2023 Views 340 Applies to: