Outlook Shared Calendar not Showing Other's Appointments

Our department has two employees, and we use a shared calendar. At some point near the end of 2017, one user was not able to see any appointments of the other.  We have tried some minor things, but we do not have an IT department.  Any ideas?
Answer
Answer

Hi Rick,

In some instances, Outlook may not have the latest update installed on it and that can be one of the possible reasons why you're having an issue with Shared Calendar. Here are some of the things that you can check and see if it resolve your concern:

1. Please make sure your Outlook has installed the latest update.

Outlook Updates

2. Try to reset current view of your Calendar. To do this, go to Calendar within your Outlook, under the View tab click on Reset View.

3. Try to rename the .ost file and let Outlook create a new one. Go to File > Account Settings > Account Settings and click on Data Files tab. Select your .ost file and click Open File Location. Exit Outlook then just rename the .ost file to .old and then restart Outlook.

4. Switch to Online Exchange mode to check the result.

Update us with the result.

If you think this was useful, do not hesitate to "mark it as an answer" to help those who are facing the same problem.

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Last updated May 9, 2024 Views 40,082 Applies to: