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Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. We recommend checking out the following resources for help in regaining access to your account:
· I can't sign in to my Microsoft account - Microsoft Support
· Help with the Microsoft account recovery form - Microsoft Support
· How to recover a hacked or compromised Microsoft account - Microsoft Support
February 27, 2024
Hello! Are you trying to recover or access your Microsoft Account?
Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. We recommend checking out the following resources for help in regaining access to your account:
· I can't sign in to my Microsoft account - Microsoft Support
· Help with the Microsoft account recovery form - Microsoft Support
· How to recover a hacked or compromised Microsoft account - Microsoft Support
Outlook? Not working with my old safari browser.
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Reported content has been submitted
Have you tried to access your account using another browser or computer?
Does the same issue happen?
First make sure you are using the newest version of your browser.
Some older browsers are no longer fully supported like IE 6
I recommend that you clear your browser's cache and temporary internet files to make sure that they are not causing your issue.
This is often caused by a corrupted file in the browser.
Please clear your browser's cookies by following the instructions on the link below:
*For Internet Explorer browser: Press CTRL+SHIFT+DEL simultaneously and click Delete
*For Google Chrome: Press CTRL+SHIFT+DEL simultaneously and click Clear Browsing Data
*For Firefox: Press CTRL+SHIFT+DEL simultaneously and click Clear Now
(other browsers are similar)
How to Clear Your Browser's Cache
http://www.wikihow.com/Clear-Your-Browser%27s-Cache
http://windowslivehelp.com/solution.aspx?solutionid=3c7c3338-369e-4220-b29d-71ce660fe5a0
If you are using Safari or are on a Mac drop the "s" in https.
1. Sign in through this link: https://account.live.com/ManageSSL
2. Choose Don't use HTTPS when I sign in to Hotmail
3. Click on Save.
The Hotmail Engineering team has identified the issue with the Safari 5.0 browser.
The team is working on a solution in a future update.
If you’re able to upgrade your browser, the problem should be resolved.
Or, if you’re not able to upgrade,
Hotmail recommends using a different browser for Mac, such as Firefox or Chrome.
The following article includes links to browser providers:
http://windows.microsoft.com/en-US/windows/outlook/supported-browsers.
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Hi juleslogie,
I would like to give another workaround aside from the ones given by JMH3143. MS MVP.
A workaround that I advise you to follow is to use the best browser for Outlook to give you the best experience of this new Interface. Use the link below to know which browsers work best with Outlook.
Thanks!
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Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Question Info
Last updated October 10, 2023 Views 207 Applies to:
- Outlook
- /
- Web
- /
- Outlook.com
- /
- Settings