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Outlook error 0x800ccc1a

I have been using outlook to access my bt  business email but it will now not send or receive any emails I get the error code: 0x800ccc1a .  We have outlook on another pc with the same settings and emails are still being received . Any help greatly appreciated.

***Post moved / split by the moderator to the appropriate forum category / another thread

Hi,

It is possible that you're unable to send or receive messages is, can be due to incorrect configuration settings or user profile in Outlook is corrupted. To better isolate your concern, we'd like to gather more information:

  • Have you made any recent changes before this issue occur?
  • What troubleshooting steps have you done so far?

Meanwhile, we suggest that you follow the steps in this article by clicking on this link. It will provide you instructions and tips to check if the recipient email address is correct and if the messages already exceed to its file size.

Let us know if you need further assistance.

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Hi! I have the same problem. I don't understand why because I got the incoming email yesterday.

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Hi James,

To better understand this concern, please answer the following questions:

  • Are you using Outlook.com or Outlook app?
  • Have you tried sending yourself a test email?
  • Have you made any recent changes before this issue occur?

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Last updated February 4, 2022 Views 1,523 Applies to: