Outlook 2019 - Instant Search Box Missing

Could someone please help?  I am using OUtlook 2019 and for some reason the box where I usually type in what I am looking for is missing, so I cant search for anything.  All the google searches are teaching me how to add search to the ribbon, which I dont need or teaching how to type into the box (that is missing) with more useful serches.

To say I am loosing it is an uderstatement.....

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Hi LoosingIT,
Do you have all updates installed? This is a "known issue" but I thought it was fixed in a recent update.

It looks like you are using single line view- if you reset the view or switch views does it come back? My screenshot is from 1908 (11929.20300) - and as i adjusted the message list width smaller, it got smaller too. It never disappeared completely, but was only a few characters wide.

What is your version / build number?
--
Diane Poremsky
M365 MVP, specializing in Outlook, Exchange, and Microsoft 365 apps.

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Hi Diane

Thank you so much for taking the tme to reply.

I have tried resetting the views and trying different ones but to no avail.

Its saying Im up to date:

 

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It's not your view. It's a bug. I checked with my support contact and they have reports on it but I don't have any other information at this time.
--
Diane Poremsky
M365 MVP, specializing in Outlook, Exchange, and Microsoft 365 apps.

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It's not your view. It's a bug. I checked with my support contact and they have reports on it but I don't have any other information at this time.

Hi Diane,

how are you? 

I have exact same problem. Help only new install from scratch. (O/S - Windows 10 and Office).

I have had this problem few months ago, resolve with a new installation. Installation Office only don’t help.

After wipe disk, reinstall Windows 10, Office everything was perfect.

Now – 2 or 3 days same problem.

Have you maybe news about solution?

Best regards,

Jacek

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I have the same problem and this is a brand new computer I just got. There is no search box in outlook. I have search the internet and no one has an answer. Any new updates here?

I'm dying! I use the search box all the time for work.

Please help

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I have the same problem and this is a brand new computer I just got. There is no search box in outlook. I have search the internet and no one has an answer. Any new updates here?

I'm dying! I use the search box all the time for work.

Please help

Try install Office (Outlook) from other source, and block update. Build 12026.20320 works. Sometimes after new install works, but after reboot search bar disappear again. It seems to be a bug.

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Hi Diane

There has been an update today (yesterday I think) but the issue is still not solved :-(

Do you know if something else has to be done? 

I am now on version 1911 (Build 12209.20010)

Regards

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Hi Diane

There has been an update today (yesterday I think) but the issue is still not solved :-(

Do you know if something else has to be done? 

I am now on version 1911 (Build 12209.20010)

Regards

Update? This is Microsoft!

“anything that can go wrong will go wrong”

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It's definitely a bug nothing to do with settings, so don't bother changing settings.

I had the same issue for over a week and was going crazy. Reinstalling as other people say might work but I'll tell you what worked for me and would be happy to know it worked for you too. 

I was in my outbox folder waiting for an email to be sent and I noticed there was a search box on the right. So I decided to make a search but no in the outbox folder (as it was empty) but I changed the folder I wanted to search from "current Folder" to "all outlook items" (not sure whether that made any difference but I'm telling you exactly how it worked for me). After the search all the relevant results came up as they should and then I noticed that the instant search box was back where it used to be, in the main inbox folder.

Please let me know if it did work for you as I can feel your frustration..

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Christos!🤩

OMG!

Your a genius!

It totally worked!

I thank you SO SO MUCH for taking the time to respond here. You have not only made my day but you have made my daily life so much easier!

Thank you over and over again~!

She Sparkled🥰

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Last updated April 15, 2025 Views 73,138 Applies to: