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Hello! Are you trying to recover or access your Microsoft Account?

Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. We recommend checking out the following resources for help in regaining access to your account:

· I can't sign in to my Microsoft account - Microsoft Support

· Help with the Microsoft account recovery form - Microsoft Support

· How to recover a hacked or compromised Microsoft account - Microsoft Support

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andrewmcCaig

My Email is saying it does not exist

my email address is saying that my account dose not exist every time i try to sign in. i need help with this issue

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mgkmorin

whats up

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ZigZag3143 (MS -MVP)

The error "Microsoft Account does not exist" usually means:

The person is logging in using an Alias. If the user renamed the affected email address into a new account, the original account will become an Alias. Thus logging in using the original account (Alias) will trigger the system to prompt the user that it does not exist. The solution is to log in using the new account.

The person mistyped the email address. Retyped the correct email address.

The person did not access the account (WITH A BROWSER) within 270 days. The account will be deleted permanently in the system due to inactivity. You may recreate the account as a new account if it is still available but the data is gone.

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

23 people found this reply helpful

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Ultimate Man

I've created few emails, all email is working fine.. except one email with *** Email address is removed for privacy ***, that showing the exact error "The error "Microsoft Account does not exist" usually means:"

I'm really confused, If I'll delete this account (but its showing once deleted cannot recover again). so that I've stop delete this email ID..

Please help me if possible

regards

15 people found this reply helpful

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Question Info

Last updated May 15, 2024 Views 10,096 Applies to:

My Email is saying it does not exist

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Question Info

Replies (3)