I have an old Hotmail account that I used as a login for several other accounts. Naturally I only needed the email name to have accounts on other sites and so I never actually signed into Hotmail to check emails.
I got a "reset password" on another site because it hadn't been logged into in a while and was mandatory. But when I try to log in to my old Hotmail account, in order to reset my password on the other site, Microsoft says that account doesn't exist.
Furthermore, when I try to make a "new" account with the same name (just to be able to continue using the email on other sites and reset my password) Microsoft says the account name is already taken. Well which is it, doesn't exists or taken?
Really need a solution here, I know Microsoft is notoriously bad with support but I don't know what else to do. Any time I use Account Recovery or Password Reset with my old Hotmail account it immediately says it doesn't exist and has no solutions.