Meetings Emails disappear after "Accept". Where do they go?

Just as the title describes, I can't figure out where to find meeting events that we receive via email that ask us to Accept or Decline. I click one and the email goes away and I see nothing on my Calendar. Should I just write it down? I thought Outlook would make a reminder for me, or at the least not delete the only reference I have to the Meeting invite.

Thanks in advance for any help!

 - Eliot

Hi, i hope you're doing good today.

Go to Settings -> Mail -> Calendar -> Automatic Processing -> Invitations and look for an option that says "Delete meeting requests and notifications from Inbox after responding" and uncheck it.

Regards.

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Once you click accept it goes on your calendar and the email is moved to the deleted folder. If you decline, the message is moved to deleted folder.

What type of email account do you have configured in Outlook? POP, IMAP, Outlook.com, or Microsoft Exchange?

How many calendars do you have? The event will go on the calendar in the data file the account uses or on the default calendar if you only have one calendar.
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Hi, i hope you're doing good today.

Go to Settings -> Mail -> Calendar -> Automatic Processing -> Invitations and look for an option that says "Delete meeting requests and notifications from Inbox after responding" and uncheck it.

Regards.

Hi Pedro,

Sorry, where is "Settings"?

This new Outlook is very confusing and I feel like they took away all the button at the top of the screen. 


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Go to File (Top left), then options.

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Once you click accept it goes on your calendar and the email is moved to the deleted folder. If you decline, the message is moved to deleted folder.

What type of email account do you have configured in Outlook? POP, IMAP, Outlook.com, or Microsoft Exchange?

How many calendars do you have? The event will go on the calendar in the data file the account uses or on the default calendar if you only have one calendar.

Hi Diane,

My work set me up with this account. So I suppose I have all the defaults and single calendars you start with.

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Go to File (Top left), then options.

Thank you for trying to help, but I see Mail and Calendar next to each other in the Options and neither section has a "Automatic Processing" button.

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Hello Eliot,

 

First, I want to confirm if you are using Outlook 2016 client or Outlook Web App(OWA)? It is a normal behavior that after you “Accept” or “Decline” the meeting, the invitation email will be missing in the Inbox folder. You can find the response email in the sent email folder. However, the event you accepted or declined should be displayed in your calendar.

 

In order to narrow down the issue and help you resolve the issue, I need to collect some information for further check:

1. Double check if the response email was sent out successfully. Please capture a screenshot if it was sent out.

2. Sign in OWA and see if you can find the event in the calendar. If it shows in OWA but doesn’t show in Outlook 2016 client, please capture screenshots to let me see the difference.

 

Moreover, I want to know if other users in your organization send you a meeting invitation, and you click Accept or Decline it, you still cannot view it in the calendar? Please feel free to post back if you have any updates.

 

Regards,

Rick

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Hello Eliot,

Do you need more help?

Regards,

Rick

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Last updated May 20, 2023 Views 214,233 Applies to: