McAfee Anti-Spam Folder

I use Microsoft Outlook for my email Hotmail.com account and it had been working fine for the most part.

The email account is accessed on various devices - 2 pc's, 2 laptops, ipad and 2 iphones.

I have a McAfee Total Protection subscription on the devices and am running Windows 10 Pro on the PC's and laptops.

I my email I have a junk folder.  A while ago a sub folder appeared under the inbox named McAfee Anti-spam folder.  Most of the spam mail has gone into the junk folder with the odd one ending up in the Anti-spam folder.  

Recently though a lot of previously received non-spam emails to the Inbox (various, non-consecutive emails from 2019 to Feb 2021) have "moved" to the McAfee Anti-spam folder with [SPAM] now in the in the subject line.  I had tried to move the items back to the Inbox, they would move but then reappear in the Anti-spam folder.  When this occurred some of the emails reappeared with another SPAM in the subject line.  (ie. One email now has 6 SPAMS in the subject).

I have moved them again today and they seem to have stayed in the Inbox at the moment except for 2 of them.  When I select the Anti-spam folder it appears empty at first but there is a note that states "There are more items in this folder on the server", I select the link that says "Click here to view more on Microsoft Exchange" and the two emails appear.

I do not want to delete the folder yet until I'm confident that the emails are well and truly out of that folder.

Hi Bill,

Did you disable the mcafee antispam addin in Outlook's File > Options > Addins? Do that before you delete the folder.

Is the folder empty in Outlook.com? If yes, you can delete it.
--
Diane Poremsky
M365 MVP, specializing in Outlook, Exchange, and Microsoft 365 apps.

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Last updated February 7, 2024 Views 2,460 Applies to: