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losing my cursor in outlook.com

When I am typing in in an email in outlook.com on IE11, I keep losing my cursor on my home Dell laptop only.  It's very maddening.  It is fine until I stop writing, and then I can never go back to where I was.  I tried adding the site to compatibility view with no luck.  I have been dealing by highlighting/copying the text, then starting a new email, and then pasting and picking back up where I left off.  Any ideas?
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Answer

Hi EdLeonard,

I understand the frustration, when things don’t work as expected.

The cause for this issue might be that, the Hide pointer while typing is selected.

I suggest you to follow the steps below to uncheck if the Hide pointer while typing is selected.

Step 1:

Steps to uncheck Hide pointer while typing in Windows 7 Operating system. 

  1. Click on the Start button to open the start menu.
  2. Type "Control panel" in the search field.
  3. Select the "Change how the mouse pointer looks" link in the search results:
  4. Windows 7 will open the Mouse Properties dialog: make sure that the "Pointer Options" tab is selected. Look at the last group of options ("Visibility" settings).
  5. The second checkbox reads "Hide pointer while typing", and is unchecked by default; to activate this setting, check the checkbox and click on the "Apply" button (to preview the effect) or "OK" button (to apply this change and return to Windows). 

You may also follow the link below for more information on Mouse settings in Windows 7.

http://windows.microsoft.com/en-us/windows/change-mouse-settings#1TC=windows-7

Step 2:

Steps to uncheck Hide pointer while typing in Windows 8 Operating system. 

  1. Press Windows and X key and select Control Panel.
  2. Click on Hardware and then click on Mouse.
  3. Click Pointer options
  4. Uncheck the Hide pointer while typing box.

If the issue persist, follow step 3.

Step 3:

Your browser automatically saves temporary Internet files which might be the cause. Resetting Internet Explorer can sometimes fix the issue.

Follow the link below to reset Internet Explorer.

https://support.microsoft.com/kb/923737?wa=wsignin1.0

Note: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

For further clarification get back to us, we will be glad to help you.

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Question Info

Last updated March 14, 2025 Views 9,384 Applies to: