Login to outlook inbox gives a blank screen

At some point today mailbox just refused to do anything. All I get while trying to log in is a blank white screen with no error message. The issue persists in 3 computers, 2 locations, win10 and win7, in chrome, firefox and edge, all failed practically simultaneously for no apparent reason.

I can still see the inbox on my phone's chrome browser for some reason.

After that I got into the inbox on the PC once again but after hitting refresh it gave me a blank screen again and stayed as such.

Deleting browser history, restart, logoff login from microsoft home page doesn't work. There's nothing to update and nothing has been updated today. Retrieving the account, changing passwords 2 times doesn't work.

It seems as if it doesn't even try to connect or something.

There must be something wrong with the account or outlook itself.

Is anybody having a similar issue?

Hi Ander,

This appears to be part of a known issue. Kindly check the article below for reference. Some workarounds have been provided, but given your description they don't seem to work or apply to you.

https://support.office.com/en-us/article/fixes-...

You can try and reach out to support to verify this further. Please click the link below to file a support ticket and someone will get back to you soon.

https://support.microsoft.com/en-us/supportrequ...

Best regards,
Rene O.
Outlook.com user and Independent Advisor

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Last updated June 8, 2024 Views 4,072 Applies to: