Images in an HTML email signature getting enlarged in Outlook 2013

Hello,

You may try to copy the images hosted on the server to the local computer, recreate the signature and check if it works fine as expected.

I hope this information helps. Reply with the results to assist you further.

Thank you.

I'm having the same issue with my signatures on Outlook 2013! They look perfect when we preview it, but the recipients receive a much bigger picture of my massages.

This is a earlier version of Outlook, I was expecting that we could have more options... You can't define to paste the image in the same dimensions of the original file. Why Outlook does such thing?

I have a display of 3K on my computer, could be because of that?

I'm sending my signature below.

Same question here.

Image in signature looks great, but people gets it enlarged.

When I send it to myself I get also great, but for outside world, not looking good.

Any idea?

Hello Marko,

You may try to remove and re-create the signature and check if it works as expected.

You may create a new Outlook profile configuring the email account in Outlook and check if it works as expected.

http://office.microsoft.com/en-in/outlook-help/create-an-outlook-profile-HA102749460.aspx

If Outlook works as expected, you may refer to the following articles which provides information about how to configure internet email account in Outlook 2013.

http://support.microsoft.com/kb/2758902/en-us

I hope the above information helps. Let us know if you need further help.

Thank you.

Hello,

Same problem here. Did anyone found a solution?

Thanks

Have you try to specify the size of img in your html? like the one below:

<img width="100px" height="100px" src="test.png"/>

Correct. 

The original image is 264 x 73 pixels, set to 96 dpi.  When I insert the image, the resulting *.htm file sets the images to 396 x 110.  Here is the entire section of the HTML.

<p class=MsoNormal><span style='<!--[if gte vml 1]><v:shapetype  id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t"  path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f">  <v:stroke joinstyle="miter"/>  <v:formulas>   <v:f eqn="if lineDrawn pixelLineWidth 0"/>   <v:f eqn="sum @0 1 0"/>   <v:f eqn="sum 0 0 @1"/>   <v:f eqn="prod @2 1 2"/>   <v:f eqn="prod @3 21600 pixelWidth"/>   <v:f eqn="prod @3 21600 pixelHeight"/>   <v:f eqn="sum @0 0 1"/>   <v:f eqn="prod @6 1 2"/>   <v:f eqn="prod @7 21600 pixelWidth"/>   <v:f eqn="sum @8 21600 0"/>   <v:f eqn="prod @7 21600 pixelHeight"/>   <v:f eqn="sum @10 21600 0"/>  </v:formulas>  <v:path o:extrusionok="f" gradientshapeok="t" o:connecttype="rect"/>  <o:lock v:ext="edit" aspectratio="t"/> </v:shapetype><v:shape id="_x0000_i1025" type="#_x0000_t75" style='width:198pt;  height:55pt'>  <v:imagedata src="Brian_files/image001.jpg" o:title="BrianChristopher"/> </v:shape><![endif]--><![if !vml]><img width=396 height=110 src="Brian_files/image002.jpg" v:shapes="_x0000_i1025"><![endif]></span><span style='<o:p></o:p></span></p>

I make the changes to the original image dimensions and the signature looks good in IE and on my emails before sending.  Once it is sent, the resulting image for the recipient is back to 396 x 110, set to 144 dpi.

Any advise you can give would be appreciated.

Another interesting observation is there are two image files in my htm signature folder, image001.jpg and image002.jpg.  Image001.jpg has the correct dimensions of the original image, 264 x 73 and image002,jpg has the dimensions of what the recipients are seeing, 396 x 110.

Another interesting observation...When I save the image while I am composing an email, it have the 264 x 73 dimensions.  When I save the image from the sent files, it has the 396 x 110 dimensions.  

Brian 

check if this could help you.

https://social.technet.microsoft.com/Forums/office/en-US/106cd7fb-34e2-4fe7-b779-c01521e3b599/outlook-image-size-changes

http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/how-do-i-stop-images-from-resizing-in-outlook-2010/e77e90e6-dce7-44f0-b2ef-da2c839b0ecb

Hi All,

Just wondering if there has been any update on this issue?

Is it the HTML 5, OS 8,  8.1 or O365 Issue?

Kind Regards,