I want to know the IP the sender used on the email I received.

Hi,

 

I've received offensive emails and I need to get hold of the IP information. The mail is sent from a hotmail adress, and if I view the header I can only get the IP from the hotmail server in the US. How can I get hold of the original IP that it was sent from (i e before it reached the hotmail server)?

 

(Original title: Need to get hold of IP information from Microsoft)

 

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Last updated March 26, 2020 Views 13,233 Applies to:

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Hi JohnMcEnroe385,

 

Welcome to the forum.

 

Based on your post, you want to know the IP address used by the sender of an email you received. Allow me to assist you in this.

 

Please be informed that Microsoft has opted to mask the X-Originating IP address. This is a planned change on the part of Microsoft in order to secure the well-being and safety of our customers.

 

Microsoft is in the path of continuously improving the online safety and security of its users. Any feedback regarding this concern would be treated with utmost attention.

 

If you have any questions and clarifications, please let us know.

 

Thank you.

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Hi,

Hiding sender IP address caused spread the misuse of Microsoft emails and it's hard to trace the sender by Non-USA law enforcement. Did Microsoft think of that? and What it did to solve this problem and help law enforcement in preventing Cyber Crimes? 

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Dear Microsoft,

ever since you started hiding the sender's ip address, you opened a new page in scams-history. A quick ip-location check used to grant me almost always with the needed information to recognize a scam. Now there is absolutely no ensurance or whatsoever who you are corresponding with, leaving me with no other option but to stop using e-mail for serious work, but only to register myself in websites. Please do consider the threat you have created!

Yours sincerely,

Microsoft User

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To see the headers of a message you've received, connect to your mailbox at http://mail.live.com/, select the message, click the ellipsis (three dots) at the right end of the menu bar, and choose View message source.  The first Received header (i.e., the bottom-most Received) should show the originating IP.

Brian

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Hi,

Ok, Microsoft hide the original IP from Headers. So, if I want to know the original IP, for example, legal propouses, how can I get it?

Is there an e-mail, support center ... etc that I can use for this?

Christian Emil Hoh - MCP, MCAD, MCDBA, MCSD

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Hi Christian,

Thank you for posting your concern here in Microsoft Community Forum. It's my pleasure on helping you with your concern regarding how to locate originating IP in your messages.

Due to recent changes in Outlook.com, you may locate the originating IP by right-click the message then select View message source

Feel free to post back if you have other issues with Outlook.com and we'll be glad to assist you.

Thank you!

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I did it, but still getting the same hotmail IP address.

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Of course you are, if the messages are beng sent from a Hotmail/Outlook.com account.
Brian

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This is in reference to your reply to Christian on August 12 on how to find the originating source of an email message. I tried the right click, View message approach and cannot see any "View message source".

Please explain where to find the same.

Robert C

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Click the ellipsis at the right end of the menu bar.

Brian

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