Original title: Deleted Junk Mail
Can I retrieve a message that was in junk mail that I accidently deleted when I emptied the junk mail folder?
April 10, 2025
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January 15, 2025
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To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. We recommend checking out the following resources for help in regaining access to your account:
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MI
How to recover deleted Junk mail
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Hello milles07,
I understand that you want to recover emails that were accidentally deleted from your Junk folder. Let me help you with this.
Please be informed that when you delete emails from your Junk folder, they should be moved to your Deleted folder. If you deleted the messages from the Deleted folder as well, you can try to recover them using the auto-recovery process.
Emails that were lost or deleted will be stored in the servers within 5 days for the customers to restore them if they were accidentally deleted. Beyond 5 days, the emails are automatically purged from the servers.
To learn more about the auto-recovery, you may refer to the link below.
I hope this helps. If you have clarifications, feel free to post back for further assistance.
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KE
I emptied my junk mail by mistake. Although I did not find the e-mails in the deleted folder, the recover deleted messages process did restore them.
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