How to disable spam filter

Hi Mlody45,

Welcomet to Microsoft Community. We are happy to assist you in dealing with this issue where most of the unknown email messages are tagged as spam. In this case, let us change your Junk Mail setting. To do so, please refer to the steps indicated below:

1. Sign in to your account.
2. Click the gear icon located on the upper right corner of your account interface.
3. Choose More mail setting.
4. On preventing junk mail, choose Filters and reporting.
5. Then tick Standard under Choose a junk email filter.

Additionally, you may also try and check your Email Rules for it may also be contributing to the issue. Please refer to the steps below:

Hi Mlody45,

We apologize for the inconvenience this matter may have caused you.

Please be informed that if the senders email address is not on your contact lists or safe senders list, it will automatically goes to your junk folder. It is possible that the said email was filtered by your junk mail filter or there is a rules setup from your account causing the issue.

To prevent these from happening again, I recommend adding the address to your safe senders list. Here are the steps:

1. Sign in to your account. Go to inbox.
2. Click the Gear icon located at the upper-right side of the page.
3. Select More mail settings.
4. Under Preventing junk email, click Safe and blocked senders.
5. Click Safe Senders.
6. In the text box, type in the email address or domain you’d like to always receive email from, and then click Add to list >>. 

However if the issue persists, please let us know for us to further investigate your concern.

Thank you!

Hi,

I don't know who want to send email to me, so i can't add him/her to safe senders. I don't have any rules set. Spam filter can't work this way. It should be in other way, so if i know, that email is spam, then i mark this sender as a spamer or his whole domain. Now you treat every mail like a spam and i have mark it safe.

Spam filter in old hotmail was very good and i don't know why did you changed it.

I can't say that Outlook.com is email Box, because i never don't know what you will delete for me.

In meantime i set rule to move every email from spam folder to inbox, but now there are no any filter. I receive every viagra emails to my inbox. This is workaround not a Solution.

Please fix this.

Hi Mlody45,

Let me assist you in resolving your issue about receiving emails from unknown senders. I understand that when you receive emails from sender not in your contact list, it goes directly to your Junk folder. Please be informed that it is by design that emails from unknown senders will go to Junk folder but the second time you receive it, the system will recognize the email address and it should go directly in your Inbox. 

For investigation purposes and to check your account settings on our end, we need you to provide us your impacted email address in the private message area.

Note: Click on You have a private reply to this message link just above your post to view the message. You need to be signed in to the Microsoft Community forum to view the link. We need you to reply back to this post once you have provided the information in the private area.

Thank you.

Hi,

I have replied to the private message area. Kindly check it out.

Thanks!

Hi Mlody,

I understand that you're still receiving spam emails even if you set your junk mail filters and cutom filters to prevent them. However, it sems that you're unable to receive good emails from anyone not in your contacts and you have decided to turn off the filters.

Microsoft is concerned about controlling unsolicited commercial e-mail, or "spam." While Microsoft continues to actively review and implement new technology, such as expanded filtering features, there is no technology that will totally prevent the sending and receiving of unsolicited e-mail.

Using junk e-mail tools and being cautious about the sharing of your e-mail address and on clicking suspicious links while online will help reduce the amount of unsolicited e-mail you receive.   

We recommend that you turn your Junk mail filter and custom filters on and follow the instructions provided by the previous moderators to prevent junk mails.If, in case, the spammer managed to bypass the Junk mail filter, please report this to our Microsoft Online Safety Team. For more information on this, refer to the article below.

Report abuse, phishing, or spam in Outlook.com

Outlook.com experience will continue to improve. Evolution is based on cooperation. Microsoft values customers' opinions and feedbacks. We recommend you to share your thoughts by posting to our Outlook Feedback page and you can expect to see many improvements in future releases.

Should you have other questions, clarifications or any other concerns, please update this thread and we will be happy to further assist you.

Regards.

I agree. Let the user's decide an appropriate level of spam detection (low, medium, high, custom or none). Default it to some predetermined if you may, but allow user's that actually communicate with others outside their contact lists to do so without having to jump through hoops.