How do I get my Microsoft email account back if the recovery tool continually rejects my input and says I haven't given enough info?

Is there any other way to recover my email account than using that dreadful automated recovery tool?

Hello Tony H Hi, I'm Karl and will be happy to help you today. First, just so there is no misunderstanding, this is a public user-to-user support forum. We're users helping other users. We do not work for Microsoft and have no access to any user account so there is nothing we can do or check from within the forum. We have no input on Microsoft's policies, procedures, or design decisions. With that said, since you have already indicated that using the Microsoft Account Recovery form has not proven successful, the only suggestion that anyone in the forum can make is to follow the guidance in the following Microsoft article Account recovery unsuccessful https://support.microsoft.com/account-billing/account-recovery-unsuccessful-dc56c3e3-dff0-4ed5-8edb-60290eea6b53 If that still proves to be unsuccessful, the account is unfortunately, effectively lost. There are no alternate procedures that anyone in the forum can provide - sorry. Cannot provide a solution that does not exist, Lastly, there is also no point in trying to contact Microsoft Support for an account you cannot access as explicitly stated at the 2m 8sec mark in the following Microsoft video What to do if you can't sign in to your Microsoft account https://www.youtube.com/watch?v=eAGyqGE8kJw&t=1s

If you have any questions, don't hesitate to ask, we're here to help you further if needed.

Karl Timmermans [Outlook MVP 2012-2018]

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 3, 2024 Views 62 Applies to: