How do I add other Outlook accounts to 'New Outlook'? And revert to Classic Outlook?

Since Microsoft 365 updated, I seem to only have access to email via the browser (where is the app gone?). I'm trying to add my other Outlook email accounts, but can't work out how to do it. I've tried to follow the Support guidance: I appear to have the 'new Outlook', but under the View tab - Settings, there is no Accounts option.

I would rather use the Classic Outlook - can I switch to that? I've searched support pages and see that there should be a toggle. But there is not.

Hello Dee, If I understand correctly, you are not able to add your second Outlook account to your first Outlook account on the Outlook web. If you were trying to add an existing Outlook account to another Outlook account as an alias, it is not possible to add an existing Microsoft account as an alias to another Microsoft account. Kindly read this article to understand better: https://support.microsoft.com/en-us/office/add-or-remove-an-email-alias-in-outlook-com-459b1989-356d-40fa-a689-8f285b13f1f2 You can only add multiple accounts on the Outlook desktop app. With this, you will be able to access every folder of your added accounts separately on the new Outlook desktop app. Take the following steps install the new Outlook app: 1. Type Microsoft store on your windows search bar to install the new Outlook. 2. Search for Outlook for Windows by typing it on the search bar. 3. Click on the app from the search results. 4. Click on Install button to download and install the Outlook app. Once it is downloaded, register your first outlook account on it. Take the following steps to add accounts on the new Outlook app: 1. Open the new Outlook app. 2. Click on Settings (gear button from top-right). 3. Click on Accounts. 4. Click on + Add account. Enter your email address and follow the on-screen instructions to add your account. Kindly let me know if you need further clarification on this. Regards, Rita.

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I want to import all my old accounts with their previous settings in one step. Why is that impossible?

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I want to add ALL MY PREVIOUS ACCOUNTS to the new outlook. I have the main account set up but there arte three other accounts from my old outlook. I do not want to add each one and set up each one. I want to import the accounts in one easy step. Why isn't that possible. Microsoft allegedly has powerful AI but can't even make a straightforward setup tool?

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Last updated March 12, 2025 Views 4,070 Applies to: