Dear Dencasier
Welcome to Microsoft Community.
Thanks for your feedback, I understand that you are having trouble on recover your Hotmail account.
I understand that you would like to recover your account, but I just want to let you know that Microsoft Account Recovery is handled by a fully automated server, and in order to protect the security and privacy of our customers, the Community Team cannot and does not have access to or view any account information.
I know that you have already tried to submit the form but faced some challenge in answering those questions being asked. Guessing is okay – wrong answers don't count against you. You can answer as many questions as possible as thoroughly as possible. When you come up with a question that allows you to "add more," fill in as much information as possible. You also have the option to submit a form at least twice daily. Perseverance and patience are key to potentially getting back into your account.
You can fill out the form: Recover your account (live.com)
The following link can be used to contact the customer service staff of the account number:
1. Open a site link - Contact - Microsoft Support
2. In the box below "We will work for you at any time", enter MSA, click "Get instructions", and then click "Contact Customer Support" below.
3. In this section, you need to register a personal Microsoft account
Note: You can only use a personal MSA to register, and the company account cannot display the correct content. If the account cannot be logged in, you can use another account or create a new account to execute;
4. Select "Other Products" in Products & Services, select "Account Registration Questions" as a category, and click to confirm
5. You can select "Chat with support experts in web browser" to enter the chat window.
Thank you for your understanding and cooperation. We apologize for any inconvenience caused.
Hardyjoe.J|Microsoft Community Support Specialist
