hotmail account isn't working properly in google chrome

my hotmail working fine in Internet explorer, but when i opened it in Google chrome than mail isn't open. and message shows 'Hotmail was not able to complete this request. Microsoft may contact you about any issues you report.'
Answer
Answer
If you are still experiencing the problem please try the following.

Have you tried to access your account using another browser or computer? Does the same issue happen?

I recommend that you clear your browser's cache and temporary internet files to make sure that they are not causing your issue. This is often caused by a corrupted file in the browser. Please clear your browser's cookies by following the instructions on the link below:

How to Clear Your Browser's Cache
http://www.wikihow.com/Clear-Your-Browser%27s-Cache

http://windowslivehelp.com/solution.aspx?solutionid=3c7c3338-369e-4220-b29d-71ce660fe5a0

We recommend that you scan your computer for viruses and malware using a reliable Antivirus product

http://www.malwarebytes.org/lp/malware_lp_form/

I suggest you to connect using HTTPS. To do that, follow the steps below:

1. Go to https://account.live.com
2. Under Other options click on Connect with HTTPS
3. Choose Use HTTPS automatically
4. Click on Save

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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Answer
Answer

Hi,

 

If you are still currently using Hotmail interface, please follow these steps to connect with HTTPS:

 

1. Sign in to http://account.live.com/managessl

2. Select Always use HTTPS when I sign in to Hotmail.

3. Click Save.

 

However, if you are now using the Outlook interface, it is by default or already set to connect with HTTPS when you sign in.

 

Thanks!

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Last updated December 5, 2023 Views 20,115 Applies to: