Full Delegate Access to a Mailbox on Mac

Hello Briana Benson,

Good day! Thank you for publishing in Microsoft Community. We are happy to assist you!

To gain full delegate access to a mailbox on your Mac, allowing you to create subfolders and rules, you need to ensure you have the appropriate permissions set up. Here are the steps you can follow:

1. Assign Full Access Permissions:

• The mailbox owner or an admin needs to grant you "Full Access" permissions. This can be done through the Exchange Admin Center (EAC) or via PowerShell.

• In the EAC, navigate to Recipients > Mailboxes. Select the mailbox you want to assign permissions for, then click Edit. Go to Mailbox Delegation and add your account under Full Access

For more details, kindly refer this: Accessing other people's mailboxes - Exchange | Microsoft Learn

2. Add the Mailbox to Your Outlook:

• Once you have Full Access permissions, you can add the mailbox to your Outlook. Go to Tools > Accounts, select your account, click Advanced, and then Delegates. Add the mailbox under Open these additional mailboxes

For more details, kindly refer this: Add and manage delegates in Outlook for Mac - Microsoft Support

3. Set Up Rules and Organize Folders:

• With Full Access, you should be able to create subfolders and set up rules within the mailbox. In Outlook, go to Tools > Rules to create and manage rules.

If I misunderstand you, please feel free to let me know. I will continue to assist you. Your understanding and co-operation are highly appreciated.

Thanks for your precious time. Have a nice day！

Sincerely,

Nafis Iqbal Shuvo

Hello Briana Benson,

Good day to you and hope you are doing well.

I haven't heard back from your, so wants to quick check, have you checked my previous response? Feel free if you need any further assistance from my side, I will be happy to assist you further.

Thank you for your time and cooperation. 

Sincerely,

Nafis Iqbal Shuvo