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Error login in to outlook.com account

Hi Outloook.com,

When I try to login to my e-mail on outlook.com:

https://www.outlook.com 

I get this error message:

An error occurred when you tried to access your mailbox because a server with information about you and your mailbox couldn't be found.
X-ClientId: 1F4A05FAA0B644D18E8739DEEABBB370
request-id a266f73e-c49b-49c0-8258-ef504e4d57eb
X-OWA-Error Microsoft.Exchange.Data.Directory.ADDriverStoreAccessNonLocalException
X-OWA-Version 15.20.218.15
X-FEServer AM4PR08CA0062
X-BEServer AM5P190MB0481
Date:14/11/2017 11:06:38

 I have my own domain attached to the e-mail and I have had that for many years now.

What do I do in order to fix it?

Cheers

Kenneth

Hello Kenneth,

For us to assist you with your concern regarding your account when signing in, we suggest that you check the solution provided on this article and see if the issue persists. The steps provided will suggest you to add an alias for your account.

Please keep us updated for us to provide more help.

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Question Info

Last updated September 30, 2021 Views 910 Applies to: