Delivery Status Notification

Hi,

 

Thank you for submitting this concern to Microsoft Community.

 

For us to further investigate your issue, we need you to provide us the complete message header of the Delivery Status Notification that you have received. Please post it in the private message area so we can tell why you were getting that message. To do so, follow the steps below:

1. Right click on the Delivery Status Notification that you have received.
2. Choose the View message source option on the dropdown menu. You will be seeing a new window containing the e-mail message headers and its content.

Then kindly give the following:

• Final-Recipient:
• Action:
• Status:
• Diagnostic-Code:

Make sure that you are signed in to Microsoft Community. Once signed in, click on the "You have a private reply to this message. Click here to read it on our secure private messages section." (red font) link just above your post to open the private message. Then paste the requested information in the private message area.

 

We will wait for your response.

 

Regards.

Hi,

 

Thank you for submitting this concern to Microsoft Community.

 

For us to further investigate your issue, we need you to provide us the complete message header of the Delivery Status Notification that you have received. Please post it in the private message area so we can tell why you were getting that message. To do so, follow the steps below:

1. Right click on the Delivery Status Notification that you have received.
2. Choose the View message source option on the dropdown menu. You will be seeing a new window containing the e-mail message headers and its content.

Then kindly give the following:

• Final-Recipient:
• Action:
• Status:
• Diagnostic-Code:

Make sure that you are signed in to Microsoft Community. Once signed in, click on the "You have a private reply to this message. Click here to read it on our secure private messages section." (red font) link just above your post to open the private message. Then paste the requested information in the private message area.

 

We will wait for your response.

 

Regards.

Reporting-MTA: dns;dub0-omc3-s22.dub0.hotmail.com
Received-From-MTA: dns;DUB123-W52
Arrival-Date: Sun, 27 Oct 2013 07:34:35 -0700

Final-Recipient: rfc822;*** Email address is removed for privacy ***
Action: failed
Status: 5.1.0
Diagnostic-Code: smtp;550 5.1.0 Recipient rejected.

Hi,

 

Thank you for submitting this concern to Microsoft Community.

 

For us to further investigate your issue, we need you to provide us the complete message header of the Delivery Status Notification that you have received. Please post it in the private message area so we can tell why you were getting that message. To do so, follow the steps below:

1. Right click on the Delivery Status Notification that you have received.
2. Choose the View message source option on the dropdown menu. You will be seeing a new window containing the e-mail message headers and its content.

Then kindly give the following:

• Final-Recipient:
• Action:
• Status:
• Diagnostic-Code:

Make sure that you are signed in to Microsoft Community. Once signed in, click on the "You have a private reply to this message. Click here to read it on our secure private messages section." (red font) link just above your post to open the private message. Then paste the requested information in the private message area.

 

We will wait for your response.

 

Regards.

Reporting-MTA: dns;dub0-omc3-s22.dub0.hotmail.com
Received-From-MTA: dns;DUB123-W52
Arrival-Date: Sun, 27 Oct 2013 07:34:35 -0700

Final-Recipient: rfc822;*** Email address is removed for privacy ***
Action: failed
Status: 5.1.0
Diagnostic-Code: smtp;550 5.1.0 Recipient rejected.

This report relates to a message you sent with the following header fields:

 Message-id: <*** Email address is removed for privacy ***>
 Date: Sun, 27 Oct 2013 16:01:51 +0100
 From: Ger van Grinsven <*** Email address is removed for privacy ***>
 To: Sefanne Offergelt <*** Email address is removed for privacy ***>
 Subject: Putdeksels

Your message cannot be delivered to the following recipients:

 Recipient address: *** Email address is removed for privacy ***
 Reason: Remote SMTP server has rejected address
 Diagnostic code: smtp;550 5.1.0 Recipient rejected.
 Remote system: dns;mailin.planet.nl (Removed for security purposes.) (cpsps-ews01.kpnxchange.com kpnxchange.com Sun, 27 Oct 2013 16:10:39 +0100 )

Original-envelope-id: *** Email address is removed for privacy ***
Reporting-MTA: dns;nk11p16im-asmtp001.me.com (tcp-daemon)
Arrival-date: Sun, 27 Oct 2013 15:10:37 +0000 (GMT)

Original-recipient: rfc822;*** Email address is removed for privacy ***
Final-recipient: rfc822;*** Email address is removed for privacy ***
Action: failed
Status: 5.1.0 (Remote SMTP server has rejected address)
Remote-MTA: dns;mailin.planet.nl (Removed for security purposes.)
(cpsps-ews01.kpnxchange.com kpnxchange.com Sun, 27 Oct 2013 16:10:39 +0100 )
Diagnostic-code: smtp;550 5.1.0 Recipient rejected.

Hello,

 

Thank you for the additional information that you have provided. Based on the message header that you have provided, it seems that Outlook.com rejected the message that you are trying to send due to the IP address that you are using. You may need to contact your Internet Service provider regarding this as they may need to submit a request to our Sender Policy team to whitelist their IP addresses.

 

You can refer to this article as helpful contents can be found and the link where your ISP can submit the request.

 

Let us know if you need further assistance.

 

Thank you.