Create Contact List in Outlook for MAC Version 16.72

I chose not to use the "new outlook" for MacOS and kept switching back until today it just informed me the next time I opened my outlook it would switch to the "new outlook".

Well, it did, my "on my computer" files were all there, all imported and good.

However, first thing I have to do is creating all my contact lists all over again.

And the option is just greyed out. When I go to File -> New , all options are available, create a new contact, email, event, etc. Only "Contact List" is grey and unavailable. I searched for other posts, found no answer for it and this new version of outlook.

The option "hide my on my computer files" in setting is not marked - as I've confirmed, all my local filed under on my computer were migrated and are available.

I don't know what to do anymore.

Clicking on the "people" button, my contacts are shown under On My Computer, I can't create new ones, but no contact list.

It's not an Exchange server, it's my work email using pop/smtp configuration.

Can anyone please help me?

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July now...

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Very keen on this update, seems bonkers not to have it!

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At this point, I'm not holding my breath that this will ever happen.

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This is completely ludicrous. Do folks think it was done on purpose? As we all migrate (willingly or not) to Office 365, this cannot possibly be a permissible kind of "oops". Where are the Mac users in usability testing? I wonder, honestly, how Microsoft handles other minoritized matters. Let them complain? There needs to be a systematic verification of all angles when updates are released. It's quite amateurish, Microsoft.

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There was an update today; but, did it fix contact lists? No. Of course not.. Abominable.

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Aug 24... nothing yet, I presume?

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As with any forum like this where the end users are posting about issues, I do wonder if Microsoft, in this instance, actually reads them or cares.
We have bought their product, which is ultimately what they want and they know that most of us, once paid, wont then jump ship.

Maybe these forums are just for us to rant about issues; we feel we've had our say; others agree, so we feel better; it's not just us; and the company itself leaves us to rant and moan, not really caring as they have our money!

I may be wrong, but this isn't the first time I've had something like this with software from a large company. We used their forums, along with countless others, to express our frustration, hoping for an upgrade, and guess what? Nothing has ever been done about it!

Hopefully, MS will prove me wrong, and in a few months, we'll all be happy using the upgraded Outlook with our new contact list ability............. Yes, I'm an optimist!

Regardless, I hope each of you has a fantastic Friday—or the Friday you deserve, you pick. I'm off to grab more coffee!

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~sigh~

It's now the latter half of September and the return of Contact Lists promised for June has still not arrived.

Actually, in another thread I saw it promised in 2022... and yet, still waiting.

It seems ridiculous to me that a "new" (and presumably improved) app would even launch missing such basic/critical features that were already available in the "old" (and presumably less capable) version of that app.

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I cannot create email lists to communicate with my classes, research lab members, client groups, or collaborators. This is unreal. I can't think of any reason except that Microsoft wants to squeeze Apple out to maximize profits and drop Mac considerations altogether. I will sooner leave Microsoft than I will Apple. My MacBook is the only machine to reliably and in a high-quality manner support my online teaching. OneDrive was not created with researchers and virtual labs in mind. I will honestly pay out of pocket to leave this platform altogether. I don't care how many folks agree with me. I don't care to convince Microsoft of anything. If anyone knows of a fantastic alternative to OneDrive that uses Canadian servers, I'd love to know.

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Not hold Microsoft accountable?


Those a******s have been screwing with our ability to do the most basic of functions since the ‘90’s. It makes me want to pull Gates’s fingernails out one by one just as he is recovering from the first one.


Contacts - leave them the f**k alone and don’t upgrade until you know one your users can do a search.


They s**k big time and AI will fix them.


I hope it’s really painful for them. Expressly the writers of code who spend most of their time surfing porn.

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Last updated April 26, 2024 Views 2,889 Applies to: