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Hello! Are you trying to recover or access your Microsoft Account?

Please keep in mind that the Microsoft account recovery process is automated, so neither Community users nor Microsoft moderators here in the Community will be able to assist in the process. We recommend checking out the following resources for help in regaining access to your account:

· I can't sign in to my Microsoft account - Microsoft Support

· Help with the Microsoft account recovery form - Microsoft Support

· How to recover a hacked or compromised Microsoft account - Microsoft Support

If you have any other Microsoft account sign in issues, use our Sign-in helper tool.

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A. User

Constant "Verify Your Account" emails

I got an email from Microsoft Account team to verify my account because of unusual activity. The email is legit, the link sends me to Microsoft.com, but whenever I log in, and go through the security steps to prove it's me, there is no history of any account use since last time I logged in.

This has now been happening for months, where I get an email every few days from Microsoft, but there is no history of anyone using - or even trying to access - my account. Can anyone speculate on what is actually going on?

moved from Microsoft Teams/ Notifications

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Replies (3)

SteveB_85

Independent Advisor

Hi there! I'm Steve, an Independent Advisor and a Microsoft user like you. I'm happy to help with your query.

When you review your recent account activity (here: https://account.live.com/Activity) do you see any unsuccessful sign-ins or automatic syncs, even if it's from a location/device that you're expecting?

It could be one of your devices that syncs with your account has an incorrect password which is causing the sign-in or sync to fail and therefore generating the verification request.