Connect your LinkedIn account with Outlook not working in August 2023

Hi there,

I've encountered an issues that I cannot re-connect my Outlook account to my Linkedin account which had accidentally unlink.

I follow the steps in this Article https://support.microsoft.com/en-us/office/bring-your-linkedin-network-to-outlook-98253fdc-a3c2-47e4-8852-ebb4fbed0bc5 but when at this step it divert me back to my mailbox: Choose Yes, let's go! and Continue to LinkedIn in the next couple of screens.

Anyone has the same issue and able to fix it?

TIA.

Hello Arya_N! I'm Ivan and I'd be happy to help you with your question, Can we discuss a few points to clear up my understanding? -Have you cleared your browser's cache and cookies before attempting the re-connection process? -Are you encountering any error messages or prompts during the redirection process? -Have you tried using a different browser or device to see if the issue persists? -Is your LinkedIn account already authenticated and signed in when attempting the re-connection? The issue might be caused by browser-related issues, such as cached data interfering with the re-connection process. It could also be due to compatibility issues between the Outlook and LinkedIn integration, or an authentication problem when transferring between the two platforms. These might help you: Start by clearing your browser's cache and cookies, then attempt the re-connection process again. If the issue persists, try using a different browser or device to rule out any browser-specific problems. Ensure that your LinkedIn account is properly signed in and authenticated before initiating the re-connection process. If the problem continues, consider reaching out to Microsoft or LinkedIn support for further assistance, as there might be technical insights specific to the integration process that can address the issue. I provided you related topics that could possibly help you, quick fixes and troubleshooting found here: (Troubleshoot connected accounts in Outlook.com) https://support.microsoft.com/en-gb/office/troubleshoot-connected-accounts-in-outlook-com-a99a1f0b-700d-4b3b-8f9a-28d463ff07f2#:~:text=Outlook.com%20says%20it%20can,to%20connect%20a%20POP%20account. (Failed connection between Microsoft and Linkedin) https://answers.microsoft.com/en-us/outlook_com/forum/all/failed-connection-between-microsoft-and-linkedin/dedbdcd7-6b04-42df-829a-330c28d9c550?page=2 If you have any more questions or need further assistance, don't hesitate to reach out. I'm here to help! Best regards, Ivan

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Last updated February 8, 2024 Views 120 Applies to: