cant get any from the discord

Hello victoria-_-

Welcome to Microsoft community.

I would like to know if the current issue you're encountering is that your @outlook.com email account is not receiving authentication emails from Discord? Or other email accounts you have configured in the Outlook client cannot receive authentication emails? If it is another email account, may I know what email account it is? Gmail, Yahoo?

I would also like to know if this email account is normal for sending and receiving other emails?

Looking forward to hearing from you.

Sincerely,

Mavis - MSFT | Microsoft Community Support Specialist

Hello Mavis - MSFT

I'm very grateful for all of the support i've received from you=)

yes! the current issue i'm encountering that's my ( ********@hotmail.com ) @outlook/hotmail.com email account is not receiving authentication emails from the Discord.

yes! this ( *******@hotmail.com ) email account is normal for sending and receiving other emails.

p.s. nothing in junk email and haven't created any rules yet.

Looking forward to hearing from you.

Sincerely,

victoria

Hello victoria-_-

Thanks for your quick reply and clarification to our previous question.

Since you're posting your question in the Outlook for Windows section, we'd like to know if you're able to receive authentication emails from Discord at outlook.com?

Looking forward to your reply to help us further determine whether it is a server problem or some settings in the Outlook client that are preventing you from receiving this email.

Sincerely,

Mavis - MSFT | Microsoft Community Support Specialist

Hello Mavis - MSFT

I appreciate your quick response, thank you!

now, at the correction, i'm posting my question in the Outlook.com - Email section
i'm sorry about that. Mavis

currently, i'm not able to receive authentication emails from Discord at outlook.com
https://outlook.live.com/mail/0/

with this account : *** Email address is removed for privacy ***
Looking forward to hearing from you.

p.s. i inserted images for refer

Sincerely,

victoria

Hello victoria-_-

Sincerely,

Mavis - MSFT | Microsoft Community Support Specialist

just dont get the "Account Email Verification or authentication"

Hi victoria-_-

Greetings!

Thank you for posting in Microsoft Community. I understand that you're having problem receiving a discord authentication email from your Hotmail.com account on Outlook for Web. Let’s work together in finding the best resolution to this issue.

For me to better understand the issue, I’d like to ask a few questions:

1. When was the last time you received authentication email from Discord?

2. Have you already reached out to Discord about the issue?

Please consider adding Discord's email domain onto your safe senders list: Safe Senders in Outlook.com - once done please allow it to process for two hours and try requesting an authentication email from Discord again.

I want to give you more troubleshooting steps at this time. However, first of all, we may have to wait for the above answers to ensure that we understand your concerns correctly and that we can provide the necessary information.

We look forward to your response.

Sincerely,

Juhn Jac,      

Microsoft Forum Moderator

Hi, Juhn Jac - Microsoft Forum Moderator


Thank you for your response!

firstly:
(30-july-2022)was the last time i received the authentication email from the Discord.
second:
i have not yet reached out to Discord about the issue. (will be consider)

third:
i already added Discord's email domain onto my safe senders list.
finally:
troubleshooting steps, what you re going to ensure and could be provide the necessary information all about that is understandable.

Looking forward to your reply
Sincerely,

victoria

Hi Mavis - MSFT

Thank you for responding and assisting again!
and Thank you very much for escalated my post!

Sincerely,
victoria

Hi victoria-_-

Thank you for your reply!

Please reach out first to Discord support online and get back to us with their suggestions and recommendations so that they can also check your email account on their system because I have already catered multiple cases like this and ended up Discord is the one having an issue and not the account.

We look forward to your response.

Sincerely,

Juhn Jac,      

Microsoft Forum Moderator

Hello victoria-_-

We have noticed that you have not responded to our last message. We would like to know whether the issue you have raised with us is still ongoing. If yes, please let us know so we can continue our conversation.

Kind regards

Juhn Jac,      

Microsoft Forum Moderator