Cannot login outlook

Hi, I cannot login outlook and got the following message.

We couldn't sign you in to Outlook. This might have happened because you have a bookmark that's out of date. Please try signing in at and updating your bookmark, if necessary.

X-ClientId: 2D74B3BF295840DF9B068369100EC29E

request-id 4d7d994d-3652-4c1b-95c9-23545cee7186
X-Auth-Error Microsoft.Exchange.Clients.Security.MSAConfigurationException
X-OWA-Version 15.20.1294.45
X-FEServer BM1PR01CA0085
X-BEServer BMXPR01MB1046
Date:16/11/2018 2:28:18 AM

I do nothing since the account was created.


Microsoft is having problems with the service
User Impact: Users may be unable to access their email.

Microsoft determined that a recent update introduced an issue impacting service availability. Microsoft are preparing to deploy a fix to remediate impact.

Current status: Microsoft have identified a potential issue impacting availability of the service. We're reviewing diagnostic and telemetry data to isolate the cause of the problem.

User impact: Users may be unable to access their email.

You can validate the service status in:


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Question Info

Last updated February 17, 2019 Views 93 Applies to: