Question

Q: OneDrive app won't start in Windows 10

I accidentally formatted the partition OneDrive was on locally, and now OneDrive won't load -- both the shortcut in File Explorer and the executable in \AppData\Local\Microsoft\OneDrive do nothing. 

As far as I can tell, there's no onedrive/skydrive related process in Task Manager, either. 

Answer

A:

Hi,

Thank you for posting in Microsoft Community.

Were you able to access OneDrive from Web?

If yes, then I recommend you to unlink OneDrive from your account and then repeat the setup process to change the location and check the issue.

  1. Right-click on the OneDrive icon in the notification area and then select Settings
  2. Select "Settings" and then select "Unlink OneDrive"
  3. Follow the setup process again and ensure to select the new drive or location to have OneDrive sync to; you must wait for your files to download again to the new location

Please note: if you've connected your Windows user account with your Microsoft account, OneDrive won't let you unlink the application. You'll have to unlink your Microsoft account from your Windows account first.

Hope it helps.

Please reply to us with the status of the issue.

Thanks.

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Question Info

Views: 33,863 Last updated: May 27, 2018 Applies to: