Hi, Members of the "Microsoft" "Answers" Community Forums.
During the Latest Few Weeks, the "Microsoft" "OneDrive" Account that I am using has started to behave strangely.
I am using the "Microsoft" "Windows" 10 "Home" Edition Version 1,709 Operating System, Build 16,299.125, © 2017 "Microsoft" Corporation.
The "Microsoft" "Universal Windows Platform" Software Application, namely the "Microsoft" "OneDrive" Version 220.127.116.11 Software Application succeeds in signing into the Account. I believe that it can be used only in order to remotely inspect the Data and not in order to synchronize anything.
The "Microsoft" "OneDrive" Version 2017, Build 17.3.7131.115, © 2017 "Microsoft" Corporation Software Application has had some problems in the past while signing in. It still has some problems, as it is recurrently asking me to reconfigure its Settings from time to time. I do not see any kind of problems related to its Settings.
However, I feel that it is not succeeding in thoroughly synchronizing the Account that has a Capacity of up to 105 GigaBytes of DataSpace. After a few weeks, the Synchronization should have already been completed by now.
Can anyone of you please check whether anything is wrong with this Account? How should I provide my Credentials to anyone of you in order to check it? The Account is based on the same Electronic Mail Address that I am using now in order to write on this Community Forum.
Or, at least, can you please lead me in order to troubleshoot and to debug whatever is going on over there?
What I have been trying so far on my own have been the following Attempts:
- to unlink and then to relink the Account;
- to fully uninstall both the Software Applications and then to fully reinstall both of them.
It is possible that both the Software Applications are actually functioning normally, but I find it difficult to believe that they require a period of time longer than one month in order to synchronize less than 105 GigaBytes of Data.
The "MEGA" Cloud Provider usually needs just a few days in order to synchronize 65 GigaBytes of DataSpace.
The following picture is thirteen days old, but it still gives a Rough Estimate of the Size of the Account.
The following picture is also thirteen days old, but it still presents the Properties of the Local Folder, which is now "C:\Users\DOBRE\OneDrive\" and not "C:\Users\DOBRE\Downloads\" as it appears in the picture. Anyway, the Total Size is definitely less than 105 GigaBytes of DataSpace and the Total Item Count is less than a half of a million of Files and Folders.
The following picture shows the slow pace at which the Synchronization Process is currently taking place. Sometimes the Transfer Rate is surpassing 500 KiloBytes per Second when the Internet Connection is better.
It is true that an Item Pool of almost a half of a million of Files and Folders is quite large, but I expected that the Operating System should be able to handle at least that much while I am using its Tenth Version.