Original title: Missing thumbnails
Like so many others I've the same problem with random photo thumbnails not displaying after uploading and I've tried the same fixes listed elsewhere (trust me on this!)....still no solution. I don't use a laptop (though I have borrowed one which runs Win 7 to check the problem...it still persists) and rely on my tablet but use both the android app and access onedrive via the browser but it makes no difference. It roughly affects about 10% of my photos. The only other thing that I can mention is that when the uploads have taken place, the thumbnails DO appear in the uploads completed page....it's only when I then try to look at them in their folders that the thumbnails disappear for ever!!!! Why!!!! Please, support, don't ask me to try the same fixes again that have failed others, the tags and other exif data are critical to my backup workflow. If I re-download then photos, everything is intact inc. the thumbnails....so I know that no information is being lost....I just can't see the thumbnails.
Like others have mentioned...I'm unwilling to pay for more storage if the thing won't work correctly!!! Note to Microsoft....Flickr offers 1Tb storage space for free; if you want to keep your thus far loyal customers you have to solve this pretty damn quick.