OneDrive for Android-not showing all folders in the "files" view

If I load the OneDrive app on my Android phone, I can see some of the files/folders in a "flattened" view, but not the full tree of what's in my onedrive.  Is there a way to have the folders I've defined show up in the same structure as they were on the web/windows?  There are also files in my onedrive that aren't visible at all in the list, however I can search for and open them.  This is in version 3.7 of the app.
 

Question Info


Last updated June 22, 2018 Views 8,946 Applies to:
Answer

Hi Chris,

Thank you for contacting Microsoft Community.

I would like to inform you that the only views which are available for Android app are list and thumbnails. We regret the inconvenience.

For your second query where files are not visible, I would suggest you to re-install the app using these steps:

  1. Open Settings.
  2. Select Applications.
  3. Tap Manage Applications.
  4. Find and tap OneDrive.
  5. Tap Force Stop and then tap Clear data and Clear cache.
  6. Once all done, un-install the app.
  7. Now re-install the app from the Google Play.

Let us know for further assistance and we'll be glad o help.

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Answer

Hi,

To resolve your concern about Onedrive issues, please follow the article below:

Let us know how it goes.

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